Tap the power of social media to fuel improved customer experience with better insights, more targeted and effective content, better service, and real-time collaboration. Capture only the relevant conversations around your brand and use advanced analytics to make use of those insights quickly.
* Gain faster, deeper, more accurate insights from social.
* Quickly deliver content to the right people at the right time.
* Drive stronger customer bonds by delivering proactive social customer service.
* Drive faster growth through social customer identification and targeting.
Delivering the right message to the right person at the right time through a range of communication channels requires the ability to quickly collect data, gain insight, and parlay that insight into action. Modern marketing enables you to create personalized, meaningful experiences for customers, turning casual prospects into passionate advocates and achieving more revenue faster.
* Aggregate marketing data and target the right customers to simplify and streamline the customer experience.
* Orchestrate individualized, relevant customer experiences across channels.
* Analyze marketing performance, attribute revenue, and gain better insight into the customer experiences you provide.
Today’s mobile salesforce needs a CRM system that is easy to use and provides the relevant information they need to make sales faster. Sales management needs real-time insight into pipeline opportunities and sales numbers, and an efficient avenue for managing sales reps on the go. Oracle Sales Cloud delivers all that and more.
* Deploy and use your CRM system easily.
* Drive sales results via complete mobility and multiple screens.
* Optimize sales performance with powerful analytics.
* Drive productivity via integrated communication, coaching and team selling.
* Drive demand across all channels with modern selling tools.
See how Oracle Sales Cloud keeps your sales team connected, informed, and productive.